- VEU guidance released on the recent Telemarketing Ban
- VIC government considers new standards to improve energy efficiency for rental properties
- Energy Rebates up to $350 will be available for low-income households in NSW
VEU Released Guidance on Recent Telemarketing Ban
On Wednesday, June 26, the VEU released guidance clarifying the compliance requirements under the Telemarketing Ban after receiving feedback from its stakeholders. The summary of the program update covers the following:
- Collection of consumer’s email addresses
- Further clarification that it is not a mandatory requirement for consumers to provide email addresses in order to receive upgrades under the VEU program.
- In lieu of email addresses, a note on the email field stating ‘Not applicable’ or ‘Did not wish to disclose’ are required and surveys are to be conducted via phone recording instead.
- When a consumer has been contacted via telephone or call to obtain information in regards to the VEU a written express consent must be maintained.
- A reminder on the ban of ‘cold-call’ door knocking due to come into effect on 1 August 2024
VIC government considers new standards to improve energy efficiency for rental properties
The Victorian Government raised the possibility of lifting standards for energy-inefficient rental properties in recent times. With rises in cost-of-living, the program is said to save renters hundreds of dollars per year in energy costs, and have a net cost to property owners of $5,000.
Set to commence from 30 October 2025, the proposed new standards would set minimum requirements on ceiling insulation, draught proofing, and replacements of old hot water units and air conditioners reaching end-of-life.
This would also include a minimum star rating system in rooms such as the main living area, showers heads and all external doors to be weather-sealed.
Energy Rebates up to $350 will be available for low-income households in NSW
From the 1st of July 2024, up to $350 in energy rebates will become available to low-income households in NSW. The state has set aside an additional $100 million in it’s budget to support households in dealing with inflation and escalating costs of living, particularly due to rising energy expenses.
Proposed changes are in the form of:
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- Increases in Family Energy Rebate from $180 to $250
- Increases in Seniors Energy Rebate from $200 to $250
- Increases in Low-Income Household Rebate from $285 to $350
- Increases in Medical Energy Rebate from $285 to $350
While Gas rebates remain unchanged at $110.
The state’s rebates are set to be an addition to the federal government’s $300 energy bill relief for every household.
At Ecovantage, we consistently analyse market activity, policy changes, consultation releases, and creation rates in conjunction with wider landscape activity. This allows us to keep our clients at the forefront of all relevant changes, and to leverage the advantage that this presents. Thank you for your continued support, and please reach out if you have any general or project-specific questions.
Nancy Sanjoto | Account Manager, Energy & Carbon Services
Nancy specialises in HEER & IHEAB activities under the NSW ESS program, as well as LGCs under the federal Renewable Energy Target.