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Heat Pump

FAQs

1.Will removing my gas instant unit cut off the supply to my gas cooktop?

No, removing the gas instant unit will not cut off the supply to your gas cooktop. The gas instant unit is specifically designed to heat up your hot water, while the cooktop is connected to the gas lines separately. Decommissioning the instant gas box on the wall will not interrupt your ability to use the cooktop.

2.How quickly will the upgrade happen?

Bookings are being made in groupings so our installers will be in contact with you as soon as we have enough work in your area. Estimated install time frames are around 4 – 6 weeks, however we do offer emergency upgrades which can be done quicker.

3.If it runs all the time won’t it be expensive?

Old, electric storage systems have an element in it that is extremely inefficient and expensive to run which results in greater costs. The heat pump system runs its water heating cycle once a day to fill up the storage tank with hot water. The compressor fan starts heating water when the water temperature falls below 45 degrees celcius, or it needs to be refilled after using hot water.

4.How much will it cost me?

Pricing is calculated based on the rebates made available by state governments, and the work involved with relocating your hot water system outside (if applicable). If you are having a like-for-like upgrade of an outdoor unit, it likely won’t cost you any more. Our team will discuss any costs you may incur before booking your upgrade so there are no nasty surprises on the day.

5.What size do I need?

A 215L heat pump is suitable for 1-4 people and a 260L will cater for 5+ people. We can also offer twin tank systems to suit larger families.

6.How much am I going to save?

If you could upgrade from electric storage you could save up to 70% in running costs of your hot water. Plus, with government incentives, you’ll save on the supply and installation of the heat pump – around $2,500.

7.How can it be so cheap?

State and federal governments of Australia offer incentives to households for upgrading to energy-efficient appliances, and heat pump hot water is one of those appliances. Ecovantage claims the incentives (facilitated by way of energy savings certificates) to subsidise all or most of the upfront cost for the supply of the system and the labour to install it.

8.What’s the catch?

There really is no catch – the state and federal governments of Australia offer incentives to households for upgrading to energy-efficient appliances and heat pump hot water is one of those appliances. Ecovantage claims the incentives (facilitated by way of energy savings certificates) to subsidise all or most of the upfront cost for the supply of the system and the labour to install it.

9.Do you upgrade gas hot water systems?

Yes. Currently under the state and federal schemes there aren’t financial incentives available for gas upgrades, however, based on the efficiency of heat pump systems we recommend making the upgrade for up to 50% savings on running costs. Speak with one of our Energy Solutions Specialists for a quote to upgrade your gas system and start saving!

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