Contact Us

Before submitting this form, please contact the Agent or installation company you purchased your upgrade from to resolve your issue. You can find these contact details on your Proposal documents, Tax Invoice, Assignment form, Nomination form or email communications.

If you are not satisfied with their resolution or unable to get in contact with them, please complete the form below and our team will be in touch within 2 business days. 

If your upgrade was purchased from Ecovantage, we have a number of FAQs, troubleshooting tips and user manuals on this page which may help resolve your issue. If you have followed the troubleshooting tips and require further support, please complete the form below and our team will be in touch within 2 business days. 

Ecovantage offers a range of specialised energy services including Measurement & Verification, Energy Audits, Climate Active accreditation and NABERS ratings. Please complete the form below if you are interested in any of these services and our team will be in touch very soon. 

We also have an ongoing relationship with a range of partners who deliver high quality, energy efficiency and generation technologies for commercial businesses, including LED lighting, HVAC, electric vehicle chargers, batteries and solar PV.

Please complete the form below and our team will match your enquiry with a suitable delivery partner. They will be in touch to progress your enquiry, and we will work alongside them to create any available certificates (incentives/rebates) for you.  

If your enquiry is for your home, please complete the RESIDENTIAL: Energy saving & generation technologies form.

Ecovantage has an ongoing relationship with a range of partners who deliver high quality, energy efficiency and generation technologies for Australian homes, including hot water heat pumps, heating and cooling, LED lighting, induction cooktops, batteries and solar PV.

Please complete the form below and our team will match your enquiry with a suitable delivery partner. They will be in touch to progress your enquiry, and we will work alongside them to create any available certificates (incentives/rebates) for you. 

If your enquiry is for a business, please complete the COMMERCIAL: Energy saving & generation technologies form.

If you are looking to create energy certificates for an upcoming project, need to speak to an Account Manager about energy certificate options, or keen to trade a bundle of certificates, please complete this form and someone will be in touch as soon as possible. 

If your enquiry is about partnering with us for ongoing certificate creation, please complete the Become a certificate creation partner form.

If you are looking to partner with us for ongoing certificate creation under the state or national energy saving schemes, please complete this form and an Account Manager will be in touch with you soon.

If your enquiry is about project based certificate creation or certificate trading, please complete the Certificate creation & trading enquiries form.

Please contact your Account Manager directly on their mobile, or send through an email and they will be in touch as soon as possible.

If you are looking to join the Ecovantage team, please visit the link below for any vacant positions.

Before submitting this form, please refer to the other forms on this page to ensure we can direct your enquiry efficiently. If your enquiry doesn’t relate to any of those, please complete the form below and our team will be in touch within 5 business days.